Refund policy
We have a 7 day exchange policy only on item that are contain a manufacturing defect, which means you have 7 days after receiving your item to request a exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at mojomoda@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at mojomoda@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as used personal goods.
Unfortunately, we cannot accept returns on sale items or gift cards.
Please do not send your purchase back to the manufacturer.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We do not offer refunds on item, only an exchange would be accommodated.
Need help?
Contact us at mojomoda@gmail.com or Telephone: 1(868)-350-8310 for questions related to refunds and returns.